Please Note – July 2019

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Everything you need to know before signing up can be found on this very website and the process is simple really, Check the areas we cover page to see if your area is listed, if it is you can then Sign Up leaving full address and service required, after this you will automatically be added to our rounds, if by chance there is a problem we will contact you to discuss asap. 

Ps. You MUST sign up THEN send over payment, We have had a recent burst of people paying for bin cleaning without actually signing up.. The payment just ends up in limbo until we find it.

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– PLEASE NOTE BEFORE SIGNING UP OR CONTACTING US –

 

  • WE ONLY ANSWER CALLS/TEXTS DURING WORKING HOURS!

Working hours are ‘8am – 8pm’ / ‘Mon – Fri’, We would appreciate it if people could try and keep inside these hours. We try to make ourselves as accessible as possible providing mobile numbers etc and maybe this is just a way of life for most people now in this ‘on-demand’ world but it’s very frustrating when we get text messages at 2:30am in the morning or 5 calls in a row at 6:30am because you have found maggots in your bin. We work long enough hours as it is, Please don’t ruin that little time we do have to ourselves or with our families.

  • WE NEED ATLEAST 24HRS NOTICE!

So long as we have atleast 24hrs prior notice of your sign up before your bin collection day we can usually accomodate for you no problem.

  • WE DO NOT DO “ONE OFF” CLEANS!

To be brutally honest they are just no use to us and do not help us sustain our small family busines, they take too long to do, they cost us too much to do and its unfair on our super loyal customers who provide us with work all year round which in turns means we promise our workers a wage and we know the bills will be paid each month. Its not listed on the website because we dont do them!.

  • WE DO NOT DO “EMERGENCY” CLEANS!

This is actually something that has become really common in recent years, 9/10 times it is people calling up at 11am desperate for an “Emergency Clean” because their bin has been emptied and they have found thousands of maggots in it. We don’t all sit in a staff room waiting for your call and then fight over who slides down the pole first to get to your bin, we clean up to 750 bins per day already and our vans are only stocked with what is needed at 8am when they leave. We need atleast 24hrs notice to get you on the books for a regular cleaning service, no amount of verbal abuse, threats or money is going to change that.

  • WE ONLY COVER THE AREAS LISTED!

We list the area’s we cover to indicate exactly where it is we cover, if North Wales, Warrington or Ellesmere Port are not listed for example its because we dont cover thoese area’s.

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