Please Note – July 2019

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Everything you need to know before signing up can be found on this very website and the process is simple really, Check the areas we cover page to see if your area is listed, if it is you can then Sign Up leaving full address and service required, after this you will automatically be added to our rounds, if by chance there is a problem we will contact you to discuss asap. 

Ps. You MUST sign up THEN send over payment, We have had a recent burst of people paying for bin cleaning without actually signing up.. The payment just ends up in limbo until we find it.

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– PLEASE NOTE BEFORE SIGNING UP OR CONTACTING US –

 

  • WE ONLY ANSWER CALLS/TEXTS DURING WORKING HOURS!

Working hours are ‘8am – 8pm’ / ‘Mon – Fri’, We would appreciate it if people could try and keep inside these hours. We try to make ourselves as accessible as possible providing mobile numbers etc and maybe this is just a way of life for most people now in this ‘on-demand’ world but it’s very frustrating when we get text messages at 2:30am in the morning or 5 calls in a row at 6:30am because you have found maggots in your bin. We work long enough hours as it is, Please don’t ruin that little time we do have to ourselves or with our families.

  • WE NEED ATLEAST 24HRS NOTICE!

So long as we have atleast 24hrs prior notice of your sign up before your bin collection day we can usually accomodate for you no problem.

  • WE DO NOT DO “ONE OFF” CLEANS!

To be brutally honest they are just no use to us and do not help us sustain our small family busines, they take too long to do, they cost us too much to do and its unfair on our super loyal customers who provide us with work all year round which in turns means we promise our workers a wage and we know the bills will be paid each month. Its not listed on the website because we dont do them!.

  • WE DO NOT DO “EMERGENCY” CLEANS!

This is actually something that has become really common in recent years, 9/10 times it is people calling up at 11am desperate for an “Emergency Clean” because their bin has been emptied and they have found thousands of maggots in it. We don’t all sit in a staff room waiting for your call and then fight over who slides down the pole first to get to your bin, we clean up to 750 bins per day already and our vans are only stocked with what is needed at 8am when they leave. We need atleast 24hrs notice to get you on the books for a regular cleaning service, no amount of verbal abuse, threats or money is going to change that.

  • WE ONLY COVER THE AREAS LISTED!

We list the area’s we cover to indicate exactly where it is we cover, if North Wales, Warrington or Ellesmere Port are not listed for example its because we dont cover thoese area’s.

Collection Charges – Explained

.. From August 2019 we will be introducing a ‘Collection Charge’ of £0.50p to all customer accounts that require the 3rd call back or more to pay for each clean. Over the years we have invested all kinds of methods of payment to help customers pay their bills and “move with the times” from the introduction of online website payments to PayPal and even more recently in the last few years mobile card readers so customers can pay at the door via card, phone and now watch!.. This all costs us but not half as much as it does to run the evening payment collections in wages & fuel to have three vans physically driving around for 3hrs each night going from door to door collecting payments. We will continue to run these collections as a lot of people do still prefer to pay cash but only the first two calls for payment will be included in the price of cleaning (First being at the time of clean, second being later that evening between 5:30pm – 8pm), after those there will be a charge of £0.50p to help cover the extra expense to run those extra collections.

This charge is easily avoided though, we understand a lot of customers work during the day and sometimes don’t get home until late evening but there are many methods around this for payment.

  • Leave payment in a secret place for collection – under a plant pot, door mat etc
  • Take advantage of our advanced payment deals – these aren’t just online deals as many believe, these can be paid cash at the time of cleaning too and they cover months of cleaning at a time at a discounted price!
  • Direct debit/standing order – a simple bank set up to pay into our account on bin day every fortnight! Simply message us for details.
  • Online payment – after you receive our note through your door to say we missed you for payment go online and pay your bill.

Any issues please do contact us and we will do our best to help you.

Thank you for reading,

Regards

CHANGES TO BIN COLLECTIONS OVER THE HOLIDAY PERIOD 2018-19 * PLEASE READ *

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Hi,

Thank you for taking the time to read this, regardless of whether this affects you personally or not we would like to urge everybody to share this information with friends and family so nobody is caught out and left with a full bin over the Xmas or New Year holidays, this is a time of year when we easily produce double the amount of waste compared to usual.

So.. ONLY the people with a usual collection day of TUESDAY & WEDNESDAY for GREEN OR GREY bins will be AFFECTED by the change in collection schedule THIS YEAR as Xmas Day will fall on the TUESDAY & Boxing Day on the WEDNESDAY… the BIN MEN DO NOT WORK THIS BANK HOLIDAY so the collection for TUESDAY 25TH DECEMBER has now been moved to SATURDAY 22ND DECEMBER and the Collection for WEDNESDAY 26TH DECEMBER has been moved to SUNDAY 23RD DECEMBER.. Unfortunetely the people with a usual collection day of TUESDAY will be needed to be on the ball again the following SATURDAY too as due to NEW YEARS DAY falling on a TUESDAY this year they will need to put their bins out again on SATURDAY 29TH DECEMBER..

Please put a note on your calendar or even better an alert on your phone/tablet to remind you of this, EVERY year we see hundreds of people left out by the bin men because they forget to put their bins out on time for collection so save yourself the bother of the rubbish mountain and get it out ready the evening before.

>> REMEMBER <<

TUESDAY 25TH DECEMBER  —> MOVED TO  —>  SATURDAY 22ND DECEMBER

WEDNESDAY 26TH DECEMBER  —> MOVED TO  —>  SUNDAY 23RD DECEMBER

TUESDAY 1ST JANUARY  —> MOVED TO  —>  SATURDAY 29TH DECEMBER

* PLEASE REMEMBER WE WILL ALSO BE OUT CLEANING BINS ON THE SATURDAY TOO SO PLEASE LEAVE YOUR BINS OUT READY *

Thank you again for reading, have a lovely Xmas & New Year!!!

Best wishes

West Wirral Jetwash

(Ben, Dave, Jack & Joe)
Ps. Please follow us on Facebook for live updates and reminders throughout the holidays & if you are feeling in the spirit to leave us a review that would be highly appreciated,

Thanks > https://www.facebook.com/West-Wirral-Jetwash-Services-1445222769082735/

Welcome to West Wirral Jetwash Services

wirral bin cleaning


 

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Hi and welcome,

Thank you for visiting our website!

Please feel free to have a good look around, We have lots of bits and bobs for you to check out including advice and tips on how to maintain a clean and pest free bin and updates to bin collection changes.

If you are an existing customer looking to pay for bin cleaning follow this link to Pay Now.

Have a lovely day,

West Wirral Jetwash 😉

 

** NEW PAYMENT METHOD **

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These days more and more people do not carry cash and this has led to extremely high numbers of repeat callback requests for payment so in yet another attempt to combat this we have now invested in CARD READERS to carry with us on the job. This method does carry a small transaction fee that goes to the company that processes the payment for us which is added on top of the bill but this is still a lot less than other companies out there, its just a few pence.

We have now been using this method for a few weeks now and its proving to be of great help to us so if this is a preferred method of payment for you then please prompt a member of staff on the job.

Regards

West Wirral Jetwash

Changes To Bin Collections Over Xmas & New Year 2016 – *Please Read*

xmas-flyer-table-image
Hi, 

Thank you for taking the time to read this, regardless of whether this affects you personally or not we would like to urge everybody to share this information with friends and family so nobody is caught out and left with a full bin over the Xmas or New Year holidays, this is a time when we easily produce double the amount of waste compared to usual.

So.. ONLY the people with a usual collection day of MONDAY for GREEN OR GREY bins will be AFFECTED by the change in collection schedule THIS YEAR as Boxing Day will fall on the Monday and the BIN MEN DO NOT WORK THIS BANK HOLIDAY so the collection for MONDAY 26TH DECEMBER has now been MOVED TO SATURDAY 24TH DECEMBER.

Please put a note on your calendar or even better an alert on your phone/tablet to remind you of this, EVERY year we see hundreds of people left out by the bin men because they forget to put their bins out on time for collection so save yourself the bother of the rubbish mountain and get it out ready the evening before.

 

>> REMEMBER <<

MONDAY 26TH DECEMBER  —> MOVED TO  —>  SATURDAY 24TH DECEMBER

 

* PLEASE REMEMBER WE WILL ALSO BE OUT CLEANING BINS ON THE SATURDAY TOO SO PLEASE LEAVE YOUR BINS OUT READY *

Thank you again for reading, have a lovely Xmas & New Year!!!

Best wishes

West Wirral Jetwash

(Ben, Dave, Jack & Joe)
Ps. Please follow us on Facebook for live updates and reminders throughout the holidays & if you are feeling in the spirit to leave us a review that would be highly appreciated, 

Thanks > https://www.facebook.com/West-Wirral-Jetwash-Services-1445222769082735/

Wirral Bin Cleaning


… It is becoming more and more common at this time of year for people to experience an outbreak of maggots in their wheelie bins at some time or another but rest assured if this happens to you that you are not the only one.. We deal with this on a day to day basis and can offer a service that will remove this problem and help to prevent future outbreaks as well as making your bins hygienic and safe once again.

Please feel free to use our online booking form to sign up and we will start as soon as we possibly can.

Have a lovely summer 👍